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Privacy Policy

Early Years Day Nursery
Website: www.early-years-nursery.com
Last Updated: July 17, 2025

1. Introduction

Early Years Day Nursery ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.early-years-nursery.com or use our services.

This policy applies to all users of our website, parents, guardians, and anyone who provides us with personal information in connection with our nursery services.

2. Information We Collect

2.1 Children's Information

We collect and process information about the children in our care, including:

  • Child's full name, date of birth, and address
  • Emergency contact details
  • Medical information, allergies, and dietary requirements
  • Developmental records and learning progress
  • Photographs and videos for learning documentation
  • Attendance records
  • Any special educational needs or additional support requirements

2.2 Parent/Guardian Information

We collect information about parents and guardians, including:

  • Full name and contact details (phone, email, address)
  • Employment information (for contact purposes)
  • Emergency contact information
  • Financial information for fee payment
  • Any relevant family circumstances affecting the child's care

2.3 Website Information

When you visit our website, we may collect:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Cookies and similar tracking technologies
  • Information submitted through contact forms or enquiry forms

3. How We Use Your Information

3.1 Childcare Services

We use children's and family information to:

  • Provide high-quality early years education and care
  • Ensure children's health, safety, and wellbeing
  • Monitor children's development and learning progress
  • Communicate with parents about their child's progress
  • Comply with statutory requirements (EYFS, Ofsted, safeguarding)
  • Maintain accurate records as required by law

3.2 Administrative Purposes

We use information to:

  • Process applications and admissions
  • Manage fee payments and billing
  • Communicate about nursery policies, events, and updates
  • Respond to enquiries and provide customer support
  • Improve our services and facilities

3.3 Legal Obligations

We may use information to:

  • Comply with statutory reporting requirements
  • Cooperate with regulatory authorities (Ofsted, local authority)
  • Protect children's welfare and safety
  • Respond to legal requests or court orders

4. Legal Basis for Processing

We process personal information under the following legal bases:

4.1 Contractual Necessity

Processing necessary to perform our contract with you for childcare services.

4.2 Legal Obligation

Processing required to comply with:

  • Early Years Foundation Stage (EYFS) requirements
  • Ofsted regulations
  • Safeguarding and child protection duties
  • Health and safety legislation
  • Data retention requirements

4.3 Legitimate Interests

Processing necessary for our legitimate interests in:

  • Providing quality childcare services
  • Ensuring children's safety and wellbeing
  • Business administration and communication
  • Improving our services

4.4 Consent

Where we rely on consent (such as for marketing communications or non-essential photographs), you have the right to withdraw consent at any time.

5. Information Sharing

5.1 We may share information with:

  • Regulatory authorities: Ofsted, local authority, and other statutory bodies
  • Healthcare professionals: With consent, for children's medical needs
  • Educational institutions: When children transition to school
  • Emergency services: In case of accidents or emergencies
  • Legal advisors: For legal compliance and advice
  • Insurance providers: For claims and coverage purposes

5.2 We do not:

  • Sell personal information to third parties
  • Share information for marketing purposes without consent
  • Transfer information outside the UK without appropriate safeguards

6. Data Security

We implement appropriate technical and organizational measures to protect personal information, including:

  • Secure storage of physical records in locked cabinets
  • Password-protected digital systems and encrypted data
  • Regular staff training on data protection
  • Controlled access to personal information
  • Regular security assessments and updates
  • Secure disposal of confidential information

7. Data Retention

We retain personal information for the following periods:

7.1 Children's Records

  • Child protection records: Until the child reaches 25 years
  • Learning and development records: 3 years from last entry
  • Accident records: 3 years from the date of the accident
  • General childcare records: 3 years after the child leaves

7.2 Staff Records

  • Personnel files: 7 years after employment ends
  • Training records: 3 years after completion
  • DBS checks: Until superseded by new checks

7.3 Business Records

  • Financial records: 7 years
  • Insurance records: 7 years
  • Website data: 2 years unless deleted sooner

8. Your Rights

Under UK data protection law, you have the right to:

8.1 Access

Request copies of your personal information we hold.

8.2 Rectification

Request correction of inaccurate or incomplete information.

8.3 Erasure

Request deletion of your information (subject to legal requirements).

8.4 Restrict Processing

Request limitation of how we use your information.

8.5 Object

Object to processing based on legitimate interests.

8.6 Portability

Request transfer of your information to another organization.

8.7 Withdraw Consent

Withdraw consent where we rely on it for processing.

9. Cookies and Website Use

Our website uses cookies to:

  • Remember your preferences
  • Analyze website traffic and usage
  • Improve user experience
  • Ensure website security

You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting updates on our website
  • Sending email notifications to registered users
  • Displaying notices at our nursery premises

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Early Years Day Nursery
Email: [privacy@early-years-nursery.com]
Phone: [Phone Number]
Address: [Full Address]

Data Protection Officer: [Name and contact details if applicable]

13. Complaints

If you are not satisfied with how we handle your personal information, you have the right to complain to:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

14. Safeguarding

We take safeguarding seriously. If you have concerns about a child's welfare, please contact:

  • Our Designated Safeguarding Lead: [Name and contact]
  • Local Authority Designated Officer (LADO): [Contact details]
  • Ofsted: 0300 123 1231

This Privacy Policy is designed to comply with UK data protection law, including the Data Protection Act 2018 and UK GDPR. It should be reviewed regularly and updated as necessary.

‍

Trusted care where your child grows, learns, and thrives.

Address:

Academy House, 74-75 High St, Uxbridge UB8 1JR

Email:

manager.uxbridge@early-years.com

Phone:

01895 347440

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